As a manager, the hiring process can be daunting, and choosing the right candidate for the job can be tricky. But with the help of behavioral or star interview questions, you can get a better understanding of a candidate’s skills and experience. Here are some star interview questions you can ask during your next interview:
Question 1: Tell me about a time when you had to deal with a difficult customer?
This question will help you to determine how the candidate handles difficult situations. Look for answers that demonstrate empathy, problem-solving skills, and the ability to stay calm under pressure.
Question 2: Describe a situation where you had to work with a team to accomplish a goal?
This question will help you to understand how the candidate works with others. Look for answers that demonstrate leadership, collaboration, and communication skills.
Question 3: Tell me about a time when you had to adapt to a new process or system?
This question will help you to determine how the candidate handles change. Look for answers that demonstrate adaptability, flexibility, and the ability to learn quickly.
Question 4: Describe a situation where you had to make a difficult decision?
This question will help you to understand the candidate’s decision-making skills. Look for answers that demonstrate critical thinking, problem-solving skills, and the ability to weigh the pros and cons of a situation.
Question 5: Tell me about a time when you had to resolve a conflict with a coworker or supervisor?
This question will help you to determine the candidate’s conflict resolution skills. Look for answers that demonstrate empathy, active listening, and the ability to find a solution that works for all parties involved.
Question 6: Describe a situation where you had to prioritize multiple tasks?
This question will help you to understand the candidate’s time management skills. Look for answers that demonstrate organization, prioritization, and the ability to meet deadlines.
Question 7: Tell me about a time when you had to take initiative to solve a problem?
This question will help you to determine the candidate’s initiative and problem-solving skills. Look for answers that demonstrate creativity, resourcefulness, and the ability to take action when needed.
Question 8: Describe a situation where you had to provide constructive feedback to a coworker?
This question will help you to understand the candidate’s communication skills. Look for answers that demonstrate tact, diplomacy, and the ability to provide feedback in a way that is helpful and constructive.
Question 9: Tell me about a time when you had to handle a crisis?
This question will help you to determine the candidate’s crisis management skills. Look for answers that demonstrate the ability to remain calm under pressure, take charge of the situation, and find a solution quickly.
Question 10: Describe a situation where you had to learn a new skill?
This question will help you to understand the candidate’s ability to learn and adapt. Look for answers that demonstrate a willingness to learn, the ability to take on new challenges, and the desire to improve and grow.
By asking these star interview questions, you can get a better understanding of a candidate’s skills, experience, and personality. Remember to listen carefully to their answers and ask follow-up questions to get a more detailed picture of their abilities. Good luck with your next interview!
